Warranty Support


Limited Warranty for Fresh Water Cooling Kits

Unless specifically indicated otherwise, Monitor Products, Inc., located at 15400 Flight Path Dr., Brooksville, Florida 34604 warrants this product against defects in workmanship and material for two years from date of purchase by the original purchaser** to the extent that Monitor Products, Inc. will, at its option, replace or repair the product or any part of it which in Monitor Products, Inc.'s judgment has such a defect, provided that you, the original purchaser, has contacted Monitor Products, Inc. by mail, email, or phone, within two years from date of purchase. This warranty covers defects in manufacturing discovered while using the product as recommended by Monitor Products, Inc. Keep your original invoice with this warranty, as a copy will need to be provided with return if you should need warranty coverage.

NOT COVERED: This warranty does not cover loss or theft, lightning, or natural disasters. Monitor Products, Inc. obligation does not include any cost of removal, damage to the engine or vessel or reinstallation, or any other consequential damages (such as the cost of repairing or replacing other property which damaged if this product does not work properly). This warranty shall not apply if the product has been misused, abused, altered, neglected, improperly installed, improper maintenance or improper storage conditions (such as freeze damage from lack of recommended winterization in the General Winterizing or General Maintenance sections of our General Maintenance Manual supplied with the kit). This warranty does not cover parts that are subject to normal wear and tear.

BASIC ENGINE WARRANTY: Monitor Products, Inc.'s Fresh Water Cooling System should not affect your basic engine warranty. Over heating is the biggest concern and it is the operators responsibility to shut off the engine before this occurs. As stated in your installation instructions, " Monitor Products, Inc. strongly recommends that you install an audible "buzzer" type alarm, if engine is not equipped with one. These overheat alarms are usually combined with low oil pressure alarm and are very reasonable in price." 

LIMITS OF LIABLILITY: Any implied warranties, including without limitation, any warranties of fitness or of merchantability (an unwritten warranty that the product is fit for ordinary use) is limited to two years as stated above. This warranty does not extend to any one other than the original purchaser. Should the product fail, your sole recourse shall be repair or replacement, as described in the preceding paragraphs. Damages not covered are, but not limited to consequential damages (as stated above) and incidental damages arising from the use or inability to use this product such as towing charges, loss of use, & etc.. In no event will Monitor Products, Inc. be liable for more than the amount of your purchase price, not to exceed the current list price of the product, and excluding tax, shipping and handling charges.

By installing or using the product, the user accepts all terms described herein.

**Not withstanding anything to the contrary herein contained, if this product is specifically excluded or used for commercial purposes, rental, or other income producing activities, then the duration of this warranty shall be six months ( 6 months) from the date of purchase.

Monitor Products, Inc. reserves the right to improve its products through changes in design or materials without being obligated to incorporate these changes in products of prior manufacture and to make changes at any time in design, materials, or parts of products without obligation or liability to owners of products of prior manufacture.

HOW TO OBTAIN SERVICE: Contact Monitor Products, Inc. Customer Service by mail: 15400 Flight Path Dr., Brooksville, Florida 34604, ATT: Customer Service, email: customerservice@monitorpro.com or phone: 1-800-334-4591 ext. 201 within two years of the date of purchase.

REQUIREMENTS: The product will be returned by the original purchaser to Monitor Products, Inc. at the original purchaser's expense (including all freight costs, customs clearance fees or duties both ways) to the address stated above after receiving a return authorization number (RMA) from customer service. No return will be accepted without an RMA number. Also include copy of original invoice. Explicit packaging instructions will be provided and must be adhered to prevent any shipping damages which Monitor Products, Inc. will not be responsible for if not packed as instructed.